The Australian aged care system is going through one of its biggest reforms in decades — the introduction of the Support at Home Program. This new initiative aims to simplify and improve access to home care for older Australians, offering more flexibility and transparency in services. For families and seniors in the Northern Beaches, understanding these upcoming changes is essential, especially for those already receiving support through Home Care Packages (HCP) or the Commonwealth Home Support Program (CHSP).
What Is the Support at Home Program?
The Support at Home Program, commencing on 1 November 2025, will replace the current Home Care Packages and Short-Term Restorative Care (STRC) programs. Later, from 1 July 2027, the Commonwealth Home Support Program will also transition into this new system. The goal is to create one streamlined, easy-to-navigate program that offers tailored care based on individual needs and living conditions.
Key Changes You Need to Know
1. More Tailored Levels of Support
Under the current HCP structure, there are only four package levels. The new Support at Home model introduces eight ongoing levels and two special pathways — Restorative Care and End-of-Life Care. This ensures that each participant receives care that’s accurately matched to their health and lifestyle needs.
2. New Service Categories
All available services will now be divided into three main categories:
- Clinical Care – Nursing, medication management, and allied health support.
- Independence – Personal care, transport, respite, and social support.
- Everyday Living – Domestic cleaning, meal preparation, and gardening.
This structure helps participants better understand what their funding covers and how to choose the right mix of services.
3. Easier Access to Assistive Technology
Under the new program, participants will have quicker access to assistive technology and home modification grants. This means equipment like walking aids, rails, or ramps can be obtained faster, making homes safer and promoting independence.
4. Changes to Costs and Contributions
One of the most significant updates is how costs will be shared. Clinical Care will remain fully government-funded, while services under Independence and Everyday Living may require a small income-based contribution from the participant. There will also be a lifetime cap on these out-of-pocket costs to ensure fairness.
5. Simpler Access and Assessment
The government is introducing a Single Assessment System, making it easier for people to apply for and manage their care. My Aged Care will continue to be the main entry point, but processes will be more straightforward and transparent.
What does it mean for Northern Beaches Residents?
For residents in the Northern Beaches, this change means more choice, control, and flexibility in receiving care at home. Local providers like Kanyini Care will adapt their services to match the new Support at Home framework, ensuring clients continue to receive quality care — from home care and recovery coaching to NDIS and private nursing services.
If you or a loved one currently receives aged care support, now is the time to review your care plan and speak with your provider about how these changes might affect you.
Stay Informed and Supported
The transition to the Support at Home Program will bring many benefits, but preparation is key. By staying informed and maintaining open communication with your care provider, you can make the most of the opportunities this reform offers.
For more details or personalized guidance, visit Kanyini Care Services or contact us directly at
Email: info@kanyinicareservices.com.au
Phone: +61 1300 638 160
